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Empowering Your Online Success |
| Free Line Report Issue #1 | Wednesday, May 26, 2010 |
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Welcome to Volume 1, Issue 1 of the new Free Line Report! For years, StomperNet has been well known for publishing some of the best “Free Line” content in the internet marketing industry. Plain, simple, cutting-edge knowledge and insider tips that you can use in YOUR online marketing, right now – today! That’s what we’re famous for. And now you’ll know EXACTLY where to find it. In your email inbox, every Wednesday morning. And our goal is ambitious. Call us crazy, but even with all the TONS of email gumming up your inbox . . . We want StomperNet’s new Free Line Report to be YOUR Absolute #1 Favorite Weekly Newsletter – the one-you-absolutely-can’t-live-without – bar none! Just like SEO – second place on Google doesn’t work for Stompers. And being your “second favorite” weekly email doesn’t work for us. So welcome to your first official issue! You don’t have to do a thing – you’re already on the list . . . but you might want to buckle up! World Class Faculty Direct to Your Inbox – Every Wednesday The StomperNet Faculty includes more than 20 world class subject matter experts who teach the most cutting-edge information about every aspect of internet marketing and online business building. We’re letting them out of their ivory towers. Or more likely, we’re calling them in from the front lines of their own day-to-day, high stakes online marketing, where their clients and students are making a killing right now. But now I’m pulling them away, and they’re putting their own marketing on pause – for just one reason . . . to help YOU get even more online success – right now. No one can touch the breadth and depth of StomperNet’s ongoing, cutting-edge webinars and video tutorials. (No one else even comes close.) The fact is, there’s nothing like StomperNet anywhere else, at any price. And so we’re giving EVEN MORE of it away – for free – but we don’t want to overwhelm you. Because we’re here to INSPIRE YOU and ASSIST YOU, not intimidate or distract or overwhelm you. So . . . . We Think You Can Handle 1 Email a Week At one email per week, we think you absolutely can make use of the Tips and Tactics we’ll be sending – even with everything else you’re already doing. After all, we don’t want to scare you with ALL the things you could be doing to make more money online . . . We’re Here to Help! So I hope you enjoy the inaugural issue. It just might help you FOCUS on What Matters Most. In fact, I’ll make you this Audacious Promise: If you’ll take action on the ideas contained in this first issue, plus the next two (Hint: They’re EXACTLY the same things I’m implementing in StomperNet as we speak), and make a note on your calendar 6 months from now. I guarantee when you see that note in 6 months, you’ll think to yourself “Wow! My business is on a whole new level!” So read on and enjoy. And remember, you’re not alone. We’re on YOUR team! Until next time, Keep on Stomping the Search Engines . . . Brad Fallon |
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Stomping Today By Brad Fallon |
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Want Better Results Fast? You Need World Class Execution And here’s how to get it (Part 1 of 3). The #1 Master Key to getting the Right Things Done, Faster, is this: “Do first things first, and second things never.” And here’s how YOU can do it, starting TODAY . . . Find Your “Make or Break” and Execute on That. When you’re working for the man, your time is all taken up making him wealthy. Likewise, when you’re a STRUGGLING business owner, your time is all taken up trying to make payroll, and putting out fires. As the saying goes, “If you work hard for someone else 40 hours a week, one day you can have your own business, and work hard 80 hours a week.” When it comes to business, TIME is your most precious resource. Period. And even though they might be doing well, financially, many business owners are Time Poor. From Michael Gerber’s E-Myth axiom, “Spend more time working ON the business, and less time working IN it,” to one of Stephen Covey’s habits: “Spend less time chopping, and more time sharpening the saw,” the advice makes sense. But we’re BUSY!! And we’re working hard, dammit. Buzz off – I’m running a business here. Are you? Or is your business running you? How would you feel if you KNEW that what you were doing was always the right thing – to grow your bottom line and create real wealth, not just churn money and keep yourself employed? How would it feel if EVERY employee in your business absolutely knew exactly what your vision was, and they understood how they fit into the big picture? And they knew what they needed to do every day, to make that vision a reality? How would it feel if you were focused, every day, and you knew that you were focused on the right thing? In fact, what if you could ignore distractions, and other “opportunities,” because you knew that you, and everyone in your business were ALL focused on the right thing, rowing in the same direction. Would that be different? It was for me. World Class Execution Wins Every Time No plan survives its first meeting with realty, intact. And the best strategy gets eaten for lunch by a mediocre planning executed with skill and precision. And that all starts with leadership. Whether you run a company or department with hundreds, or a small business with one virtual assistant, Killer Execution comes down to your leadership. You need to drive the process of execution from the top. And here’s how you do it. Step One: Write Out Your Vision and Determine Your “Make or Break.” Your #1 job as CEO of your business is to “Articulate the Vision.” And of course, to do that, you need to have one. And it needs to be written down. And then you repeat it, over and over, every chance you get. Think of it as your stump speech. It might get old to you, but it won’t to your people. If you have a good one – and everyone knows what it is because you repeat it at every opportunity – it’s what inspires your whole team. So this week, write down your stump speech, and make sure it answers these four questions: Where are we going? Why are we going there? Who’s going with us? How are we going to get there? Once you can articulate that, you’re off the mark. But in order to accomplish it, you’re ready for . . . Step Two: Determine Your “Make or Break” In the next two weeks, I’ll tell you how you and your team can practice world class execution. And it starts by determining the ONE THING that your organization needs to be GREAT at in order to deliver on your vision. It doesn’t even have to be something you’re good at now. But it needs to be the One Thing that will make all this difference in executing on the Vision that you have for your company. For G.E., from the time Jack Welch started, it was “Training and Development.” And Jack was personally involved in the development of the leadership curriculum at their Crotonville training center. For Vistage COO, Dan Barnett, the guy who originated this “Make or Break” system of execution and used it to build the largest CEO member organization in the world, it was “membership growth.” At Apple, it was design. And Steve Jobs watches the details. If you want to lead an organization to great accomplishments, heed the axiom, “No vision to distant; no detail too small.” So this week, write down your Vision AND your stump speech that describes it. Like any human that has written goals, a company with a leader who has a written Vision statement, and a repeatable stump speech that explains the what, why, who and how of getting there, has a big advantage over one that doesn’t. But when you determine the ONE THING that you need to be great at in order to make that vision happen, it makes all the difference. For once, every employee can be pulling in the same direction. Everyone knows exactly why what he or she is doing matters, and how it fits into the big picture. And next week, I’ll tell you how to create your business “dashboard” so that you can monitor your progress on the one thing that matters most in just a few minutes a week, and take correct corrective actions in time to keep your business on course. Hint: It’s NOT the financial metrics that most top managers use. By the time you get your financial numbers, it may be months before you can fix a problem. You need to figure out how to monitor and manage the ACTIVITIES that cause what you want to happen – in a whole sequence of events, called a Value Chain. We’ll talk about that next week. Until then, put yourself in the top tiny fraction of businesses that have a written vision statement – and among the even tinier percentage with one that’s not just a bunch of generic platitudes. Write down your inspirational vision of where you’re going, why you’re going there, who’s going with you, and how you’re going to get there. And repeat it publicly . . . often. Then determine the one core thing you do, the one thing that if you did it well, would make all the difference. And in the next two issues, we’ll talk about how to make sure it does. In the mean time, be sure to check out our blog – and leave a comment. Do you have a Vision Statement? What’s YOUR Make or Break? |
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StomperResource Our good friend Eben Pagan has been releasing some amazing content on information marketing. All you need to do is optin for the following free videos and resources: |
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StomperTips Here's a way to leverage the internet marketing skills you ALREADY HAVE to make some money – as an SEO Consultant. Turns out your hottest prospects are companies that are already spending advertising dollars. So, go check out your physical copy of the Yellow Pages, and see who in your local area has a nice-sized ad (1/8 page or bigger). Then, go see where their website ranks for the most obvious local search terms ("Florist Atlanta"). If they don't rank well, but are spending big money on Yellow Pages – it'll be easy-peasy. Contact them and let them know what they could do to rank and get the free traffic and customers. They can cut their hard-dollar ad budget (and then give some – or all – of that money to you! |
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Stomper Insider Webinar This week's webinar is with Harry S. Dent tonight, Wednesday, at 9pm edt with Brad Fallon. Harry S. Dent, a super hero in the financial world, is going to show you how to position your He. has been among the most reliable, successful, and celebrated economic and business trend forecasters of our time. You should have seen him at Live 9. Stompers were blown away. Harry is also known for offering unprecedented and refreshingly understandable tools for seeing the key economic trends that will affect your life, your business, and your investments over the rest of your lifetime.
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StomperSpeak
"I subscribed to TNE, Mega Pack, & the Home Study DVDs in September 2008 and within 3 weeks of getting the material I made my first $1400. Since then we have totally rebuilt our company on the EVERYTHING I learn every month. I like the fact that I can tell my staff 'this idea came from StomperNet, so don't question it.' I am surprised every day by what StomperNet has given me and how it has saved me from this recession, turned my life around and given me a real direction for the next 10 years. " Matthew Perosi
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Let us know your thoughts on today's issue!
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Copyright © 2010 StomperNet, LLC. NOTE: If URLs do not appear as live links in your e-mail program, please cut and paste the full URL into the location or address field of your browser.
Disclaimer: StomperNet only recommends products or services that we've either personally checked out ourselves, or that are provided by people or companies that we know and trust. in the event that you purchase one these products and services via our links we may receive a commission. We will never recommend any product or service that does not have 100% money-back satisfaction guarantee.
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The snow is coming down in Atlanta (!), and that's quite a novelty for us.
He was really and truly left with nothing… but he learned
some of the most valuable lessons possible in life.
No reason to spoil any of it – it's worth your time this afternoon.
Best regards,
Brad
P.S. This is pretty thought-provoking stuff. How about letting
me know what you're thinking down below?
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Hope you've all gotten back into the swing of things
after the Holidays. I think we *finally* got the "Tornado
of Wrapping Paper" at my house cleaned up.
I need to apologize in advance – this post will NOT be
100% content (but we'll resume that next week). But stick
around, I think you'll still like the "Free Line"
discussion below.
"The Net Effect"
In the meantime though, the reason this is not 100%
content is because I want to share with you some of the
exciting things we're doing with our premier online
marketing magazine "The Net Effect" to keep it the best
available, and be of more benefit to you.
If you read any of the 100% Content Friday stuff we've
sent you over the last couple months, you already know
about the quality and depth of the articles in our magazine.
But as we're about to go to press with Issue 16 (!), there
are a couple things you may not know about:
- We're ready to send TNE – the physical magazine -
anywhere in the world again. So if you're outside
of the US and Canada, you can now get your copy
delivered to your door (and we think there's really
nothing better than having that meaty magazine
right there in your hands.) - We're also creating Video Articles now for every
single article each month – with full animation and
voice over – so that the articles literally 'come to life'
on your screen - We're beefing up the magazine a lot too – Issue 16
will contain 14 articles from our world-class faculty,
and if you know TNE, there just aren't very many
ads to distract you.
Special Offers
We have a couple special offers of The Net Effect today.
The first is: you can get an annual subscription to TNE today
for a 38% discount on our per issue price and we'll throw in
an extra issue of TNE and our "Best of TNE" edition.
14 issues total for under $300 – hard to beat that deal!
Lots more information on that here.
Also, if you're not quite ready to spring for the annual
subscription, you can get your first issue of TNE for
just $1, and we'll STILL throw in that "Best of" edition
for you just trying it out.
The "Free Line"
You probably hear us talking all the time about "The
Free Line" or "Moving the Free Line".
If you don't know what that's about, it's really pretty
simple – basic psychology that many people use, but
only recently has it been explained and given a "name".
The idea is: give away your BEST STUFF to your
prospects for FREE.
Seems counterintutive, huh?
Ah, but then Human nature kicks in.
Your prospects think: "Hmmm, if they were willing
to give that great stuff away for FREE, imagine what
I'd get if I paid for something!"
And if you're in a competitive market, who do you think
your prospect is going to think of FIRST when it comes
time to buy?
If you've followed StomperNet for any length of time you're
very familiar with this without even knowing what we were up
to:
We did it first in the original launch of StomperNet over 3
years ago – gave away long videos in the prelaunch that we
probably could have SOLD for hundreds of dollars each.
We did it last year when we gave away Stomping the Search
Engines 2, which we easily could have sold for $1000 or more.
We did it in the Stomper 999 launch – giving away complete
courses from our archive to all the prospects that showed up.
And we've done it the last couple months in our Friday emails.
In every case, it's always been our Best Stuff.
And we do it because it's good marketing and it really works.
So be thinking about what YOU can give away -
what does the Free Line look like in YOUR niche,
and where can you move it?
From now on, instead of "100% Content", look for the subject line
starting with "[Free Line Fridays]" for more great articles from
TNE, and other awesome Free Line content we'll be sending you.
Looking forward to a powerful (free) 2010.
Best,
Brad
P.S. Reading Assignment: If you do not read another business
book this year, you have to read "Free" by Chris Anderson.
Although he doesn't name it the Free Line like we do in the IM
world, he clearly has his finger on the pulse of this phenomenon
(same guy that wrote "The Long Tail", so he's got creds).
Outsourcing Secret #1: Making Smart Hiring Choices
By Melanie Benson Strick, StomperNet Faculty Member
"Delegate, outsource, build a team."
It’s the message drilled into so many entrepreneurs who are ready to grow big. But what happens when the team you have is causing you to spend too much time micro-managing – and you’ve literally become an overworked manager?
It’s hard to be the focused on achieving your big vision and making money when you keep getting pulled down into the weeds. Hiring other people to help offset your weaknesses is supposed to help you grow, not make you resent having people to delegate and outsource to.
So what the heck went wrong?
Oftentimes it starts when you are ready to grow. Think about what’s happened at your business over the last few years. You start out, you have a certain goal or mission, and you know you have a certain budget to invest in your growth, so you hire someone who meets your budget and can do a satisfactory job of completing the tasks.
Then it happens.
Woosh!
You take off at lightning speed – orders fly in, new programs are created that serve your high-end marketplace, customer service challenges arise more frequently, the level of detail management required has increased and your expectations have escalated to a whole new level.
You grew…but:
Did your team’s approach change with the evolution of the role?
Did your infrastructure shift to handle the expansion?
Did your systems and procedures progress with the increase in demand and quality?
Well, when I’m working with an entrepreneur’s business as their coach, I evaluate many different parts of the process to uncover the real problem.
Often it boils down to one of four areas (or a combination of them):
1. The skills and competencies of the team don’t match the role as it evolves.
If you experience a lot of breakdowns, miscommunications, or a regular inability to complete the task on time, and as the saying goes, you may be trying to squeeze blood out of a turnip.
You can’t expect someone whose is new to internet marketing to be a whiz at getting savvy squeeze pages up in a day. It’s an unrealistic expectation. Often when we outsource and delegate tasks in the beginning we hire for the current needs versus hiring someone who has the ability to expand and grow as you do.
This issue can be resolved if both parties are willing to identify the gaps and create a plan to increase the team members skills.
ACTION: Educate your team on your new vision and how the role will change in order to achieve new goals. Meet with each team member to decide if they are willing/able to fulfill new role.
2. The systems, procedures and technology necessary to perform at optimum speed are not up to date, creating tension and frustration for the person responsible.
For three years we knew we had a poor system for managing customer purchases and lead follow-up. But the investment and time it would take to fix the problem kept it on the back burner.
This year we knew to make the leap we desired we’d have to bite the bullet and make it happen. The result is less duplication of effort and more marketing efficiency. Not having the ideal CRM system over the years caused so much frustration, angst and breakdown between my fast-paced team that the cost of NOT upgrading the system became too great.
ACTION: Assess areas of breakdown, frustration or inefficiency. Invite your team to share their insights too. Then make a list of what needs to be upgraded and prioritize based on budget, time and cost. Don’t forget to evaluate the cost to NOT upgrade as well…
3. The contractor or employee being delegated to does not have the habits and behaviors necessary to sustain growth with the new role.
A heart-breaking moment is when the entrepreneur recognizes that their breakneck pace cannot be sustained by someone on their team. Or, when after repeated breakdowns, we finally realize the reason why certain tasks are always late is because the person doing them is not a good time manager or is distracted with multiple priorities and can’t focus well.
The good news is that habits can be changed, if the team member is willing. I’ve found that just like us, our support teams are bombarded with requests, changes and conflicting priorities so creating a new system to handle time management can often resolve the problem.
It’s important to create a time frame in which the necessary changes must take place, then be willing to end your working relationship if they can’t make the shift. In order to grow you must have a team that can keep up.
Keep in mind – if one person in the equation is not happy, then it’s not a win-win and neither of you will be happy over the long run.
4. The preferences, needs or attitude of the team member are not aligned with the business today.
A client of mine had a major breakthrough in my Virtual Team Building TeleBootCamp when she recognized that she had hired an online business manager (OBM) whose vision for himself was being a well-known internet marketing super-star.
When she finally realized that, for the level of growth she was experiencing, she needed full-time contractors dedicated to HER vision, she breathed a huge sigh of relief and let the OBM go.
Another client was struggling with an intern straight out of college who was bright and promising but routinely was confused and overwhelmed by trying to take on more responsibility. After probing through the diagnostics, we uncovered the intern really wanted to be on the road in more of a sales job vs. being an admin type person.
You can’t change someone else’s preferences, needs or attitude – and if their focus is not in alignment with yours, then it may be best to let them go. Using this four step diagnostic tool will help you separate your emotions from the facts.
Many of us become friends and grow attached emotionally to our support team (that’s quite natural) but you have to remember – you run a business!
If the team member is not a positive impact to the bottom line, you can’t afford to continue to invest in them. As this excellent unknown contributor has said in this quote, “If you think hiring professionals is expensive, try hiring amateurs!”
It’s our job as entrepreneurs to have the best talent we can invest in to propel our mission forward!
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This article is 2nd in a series by Melanie Benson Strick, virtual business building coach and StomperNet Faculty Member. Look for the 3rd installment next week.
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Copyright © 2006-2009 StomperNet, LLC. All rights reserved.

The Net Effect | StomperNet
From Volume 1, Issue 8 of
The Net Effect
Conversion By Design
Top design techniques that turn visitors into customers
by Andy Edmonds, StomperNet Faculty Member
In this article, I'm going to review how website design impacts humans and the way their heads, and wallets, operate. Human beings' surroundings and history have a traceable impact on how they’re likely to behave. If this sounds obvious, that’s good. But understanding how humans respond to design is only the beginning. Exercising the 10 "Conversion by Design" points expressed in this article will raise your consciousness about how your web-based design affects your customers.
Great visual design is truly an art form and a challenging skill to acquire. Smart design, which converts well, should never be confused with good artistic design. While artistic skills are always an asset when crafting a well-converting web site, they are neither sufficient nor completely necessary to succeed. We’ll look at ten principles, techniques, and strategies to creating a website that converts.

Regular readers of my The Net Effect articles (and folks who have consumed the StomperNet Click Fu video) will recognize some of the concepts here, but we’ve worked hard to focus on actionable steps to optimize your conversion flows and achieve continuous improvement.
Note: these techniques are specifically grounded in e-commerce and lead generation efforts. They're not specifically for long form sales letters. A few of the following design aspects are perhaps completely inapplicable to the LFSL format, but still – a thorough read should help you if you work with LFSL style of offers.
Keep User Costs Low
Every time your user is confused by your website or makes the wrong choice and has to back up to understand where to go, it’s like you increased the price of your offering.
Every time you streamline the user-transition from one step to the next and make it seamless and engaging, it’s as if you decreased the price. Succeed really well at creating a seamless, effective and interesting experience…and you can even support a premium price.
This #1 principle is a good one to keep in mind as you read through rest of the hit list. Because this is something of a unifying principle.
Sequence it correctly
Bad sequencing is responsible for some of the most common errors in life. Think about it. Have you ever left your originals in a copier? Or your bank card in the ATM? By not returning your bank card until after you have satisfied your goal of getting money, the ATM promotes the error of leaving your card. That's 'bad sequencing.'
Leaving the originals in the copier is similar. After satisfying your goal of getting the copies, there’s a dangling task remaining to retrieve the originals.
There's a similar danger for e-commerce. In e-commerce, that will be like evaluating the cost of a purchase before initiating the effort to buy. Shipping costs make up part of the total cost and if this value is not present early in the process, it violates the user’s expectation for the flow of a transaction.
Even how you place the order of the input fields can have a big effect on how natural and compelling a transaction is perceived.
Keep Your Eye on the Ball
Never take your eye off of the goal. On every page ask the question: if a customer decided they were ready to do business with me at this moment, is the path clear for them to do so?
For example, for blogs associated with businesses, I am a big fan of the sponsorship model. Sure, work hard to write good content that’s interesting and has value to readers who aren’t in the buying cycle. But always be sure that there’s a strong call to action on every page of your blog. Treating your business as a sponsor of the blog is a good way to do this.
Speak the User’s Language
This problem shows up most severely in big corporate websites where they organize content or refer to customer activities in a way that mimics internal organizational divisions, rather than the differences that are meaningful to the customer. Yet, all types of businesses can fall prey to using to much jargon. For example, just because you call a return a "restock" internally doesn't mean you should expse that terminology to your customer.
The advantages of using the right words and phrases can be immense. By using the words your reader is familiar with, you actually increase their IQ for the rest of your content! Anchoring your offer within concepts that are strongly familiar, and ideally using terms which are unambiguous to them, will increase the effectiveness of your entire offer.
And of course, good keywords that match user queries are the key to SEO success.
Stand Out
While it’s art (and not science) a definitive uniqueness to your design, attitude, or style can give you a strong edge over your competition. Part of this technique’s success is memorability. Because if your website experience is similar to previous experiences your visitor has had online, their brains ability to store your website as a distinct item is decreased.
Veering away from common conventions, say for product pages, should be done very carefully. Because we don't live in an ideal world and sometimes bad designs become so common that they actually perform better than designs which are more appropriate, efficient, or ideal. This happens because people are just plain accustomed to the worse design.
The “submit” button is a classic example. Action words, appropriate to the activity, produce strong responses and are way more meaningful to your visitors. Yet, despite the domination overtones, the commonality of the "submit" label on buttons has such familiarity that it’s hard to beat.
Naming your buttons with a custom label that expresses the exact nature of the what you want them to do increases user grounding in the task, but the common default increases the perception of speed. The principle of communicating progress will help you decide between these advantages.
Communicate Progress
You may have heard “no more than two clicks” or four clicks, or some such nonsense. That doesn't matter. What really matters is the perception of forward progress. Raw clicks are a poor metric to design around. That said, time is of the essence. People have many things competing for their time and attention and non-optimal use of time can kill conversion.
Start Strong
Reading on the computer screen is significantly harder than reading from paper. While browsing the web, people are especially hesitant to read. Focus on starting strong in each section of your copy and motivate the reader to continue, or, if it’s not really what the user is after, help them discover that quickly so they can take another path on your site.
In general, working to make paragraphs and even sentences in your online copy stand-alone and not depend on their surrounding context will help you get good re-use for social media and make sure that search engine copy excerpts displayed in SERPS are readable.
Due to the nature of scanning, the passive voice is more acceptable than in other forms of writing.
This is because passive writing often places the core concept at the start of the sentence. For example, writers are trained to say “We earned a top 10 rating for product availability across all available widgets” rather than “Produce reliability is rated in the top 10 of all available widgets.”
Create Personas
It’s a rare Internet business whose visitors are all the same. A solid strategy to help you make solid decisions is to create a small set of personas representing different types of users.
These personas can then be referenced as you iterate on your site design, write copy or optimize AdWords. There are lots of online resources for how to do this as well as full books, but the essence is to create fictional people with different goals, computer experience, working environments, interests, or whatever else is relevant to their experience with your business. It also doesn’t hurt to throw in a few irrelevant attributes (e.g. “Loves AC/DC”) to help distinguish and enliven the personas.
Avoid Pixel Junk
Yes, the horizontal rule tag (HR) was essential to web design in 1998. That was before web authors had the ability to control layout more precisely and create information chunks with more compelling visual elements. In today’s multi-column layouts, the horizontal rule is but a tiny visual feature, while in the single column designs of the '90s made a full width HR a substantive page feature!
The problem is that thin grey lines are not visible to peripheral vision and thus fail to create separation between sections unless the user is scanning that specific bit of content. If you want two sections to appear different from one another, make them really different by using a strong heading, varied background/foreground or … whitespace.
Design with white space
Instead of using what I call "pixel junk," to structure your content, instead use white space. It took me a long time to really grasp this concept. Empty space is a component of your design and in fact is one of the strongest components. So flip your perception on the head and think about empty space as what makes up your design. White space is the roadmap to your page’s content and is critical to both initial perceptions and to the ongoing use of the page.
Wrapup
It’s also very easy to become blind to the most critical aspects of your site’s “user experience” due to familiarity. The techniques described here are specifically chosen to help break through your accumulated exposure to your site and reveal how a new visitor might experience it.



Dear Stomper,


















